GUYUAN,China,March 17,2025 -- In order to effectively safeguard the legitimate rights and interests of consumers and enhance the quality of power supply services,on March 14,State Grid Ningxia Electric Power Co.,Ltd. Guyuan Branch organized a "3•15" Consumer Rights Protection Day campaign under the theme of "Building Consumer Safety Together" in various squares,commercial districts,and busy areas within its jurisdiction.
At the event venue,Ltd. Guyuan Branch established an information booth,where members of the Communist Party Service Team distributed various promotional brochures to the public,covering topics such as safe electricity usage,energy conservation,electricity pricing policies,online payment methods,and more. Staff patiently addressed customer inquiries regarding electricity business processes,bill payments,fault repairs,and other related matters. A passerby named Mr. Zhang remarked happily while holding a brochure,"I previously had limited knowledge about tiered pricing,but today,after listening to the staff's explanation,I finally understand it. Such activities are truly beneficial!"
Additionally,the company actively utilized WeChat groups and other social media platforms to disseminate consumer rights protection knowledge,thereby expanding the reach of the campaign and striving to create a secure,reliable,and harmonious consumption environment. During the event,over 400 promotional materials were distributed,and more than 80 individuals consulted with the staff. This effectively enhanced the public's awareness of safe electricity usage and legal rights protection,achieving commendable social outcomes.
The company will capitalize on this event as an opportunity,consistently adhering to the mission of "Serving Livelihoods,Serving Consumers,and Promoting Social Harmony." It will continue to optimize the power business environment,streamline customer demand channels,safeguard the legitimate rights and interests of consumers,foster a harmonious relationship between power suppliers and consumers,and support local economic and social development.
